Returns & Refund Policy
Items sold by Treasure Trove are by thier nature Second Hand and are sold in an 'As Found' condition. We invite you to inspect any item at your leasure before making a purchase.
When you reserve any item on our website (www.treasuretrove.ie) you are agreeing to pay the balance remaining upon inspection and collection - if the item you have reserved does not match the online description and is not what you expected, the deposit amount paid will be refunded to the payment method used to make the original reservation.
Where the customer changes their mind and no longer wishes to continue with the purchase of a reserved item, they must notify Treasure Trove within five days of having placed the deposit. The deposit amount will then be credited to the customer in the form of a credit note against future purchases at Treasure Trove - it is not possible to refund any deposit paid without prior agreement.
Un-Wanted Purchases / Change of Mind
Where you wish to return a purchased item due to change of mind, we are happy to exchange it for an item of similar value - or greater value with balance being paid for. Alternatively, we can offer store credit which is valid indefinitely.
Where you wish to return an item that was delivered, there will be a collection charge to have it collected and returned to our shop.
Bearing mind that the items we sell are second-hand, unless specific guarantees are given at time of purchase, we are unable to take back items for refund. However if the item in question does not function as advertised we will be happy to refund the amount paid or replace with a similar item.